Why You’ll Love Auto Refill
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We’ll ship your order Frequently Asked Questions
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The Auto Refill program is an automatic delivery service which allows you to receive select products you use on a regular basis every 30, 60, 90 or 120 days depending on the item. No need to worry about reordering. Your shipping is FREE on every order so you save both time and money when you sign up.
Shop Auto Refill items
To enroll in Auto Refill, visit our Auto Refill page to see eligible items. Add items to your cart and select "Auto Refill." You will then be prompted to choose the frequency of your delivery. Check out with the Promo Code shown on the product page and your order will ship immediately. Your future Auto Refill orders will ship based on the frequency selected.
Yes. As an Auto Refill customer, you will receive 10% off and Free shipping on your first and all future Auto Refill orders.
Shipping will be free on the eligible Auto Refill items that ship
If you wish to cancel your program for any reason, please contact our Customer Service Department.
Phone: 1-855-202-7394
Monday-Friday 8:00AM - 10:00PM
Saturday 8:00AM - 5:00PM
Sunday 8:00AM – 5:00PM (Central)
Email: csr@wdrake.com
Please allow 24 hours in turn-around time for an email response.
If you wish to change your order, please contact our Customer Service Department.
Phone: 1-855-202-7394
Monday-Friday 8:00AM - 10:00PM
Saturday 8:00AM - 5:00PM
Sunday 8:00AM – 5:00PM (Central)
Email: csr@wdrake.com
Please allow 24 hours in turn-around time for an email response.
If an Auto Refill item is temporarily out of stock you will receive notification. Your order will ship when the item is back in stock and refill shipments will continue at the specified frequency from the date of the most recent shipment. Walter Drake will notify you via email or letter if an item has been permanently discontinued.
If you have additional questions, please contact our Customer Service Department.
Phone: 1-855-202-7393
Monday-Friday 8:00AM - 10:00PM
Saturday 8:00AM - 5:00PM
Sunday 8:00AM – 5:00PM (Central)
Email: csr@wdrake.com
Please allow 24 hours in turn-around time for an email response.
Auto Refill Terms and Conditions
Unless modified by the customer, the payment method used to set up the initial Auto Refill order will be charged for subsequent orders. Subsequent orders will be authorized 1-2 days prior to shipment and charged when shipped. Only credit or debit cards, as well as authorized Preferred Credit, can be used as payment for Auto Refill orders. Gift vouchers, checks, and PayPal will not be accepted at this time. Product prices are subject to change and may reflect the pricing of the initial order or the prevailing rates on all future orders. Auto Refill is not available for international orders. If an Auto Refill item is temporarily out of stock, you will receive notification. Your order will ship when the item is back in stock, and refill shipments will continue at the specified frequency from the date of the most recent shipment. Walter Drake will notify you via email or letter if an item has been permanently discontinued.
*The Auto Refill promotion may be combined with other promotions; however, some restrictions may apply.